Today’s enterprises are operating within an increasingly connected, collaborative, and complex digital ecosystem—one in which participants come and go, often very quickly. The escalating intersections between relationships and risk within this type of environment beg the questions: Who can you trust? How can you best protect your digital processes and assets while engaging with other…

Thanks to the proliferation of smartphone-embedded biometric sensors and a near-universal acceptance of password-less authentication, consumer grade physiological and behaviorally-based biometric authentication is now a mature technology that is quickly becoming commonplace. While the idea of using biometrics for authentication is not new, a critical mass movement within financial services has brought biometric authentication into…

In my last posts, I defined what makes artificial intelligence (AI) responsible and gave you some specifics so you can integrate responsibility into your AI design from the start. But one of the big questions remains: how will AI impact the workforce? That will be the topic of this post. The AI revolution As I…

In my last post, I discussed the potential impacts artificial intelligence (AI) technologies are having on our society today. I also outlined just what makes AI technologies “responsible.” In this post, I will get a little more specific as to how businesses can develop and deploy AI technologies on a foundation of responsibility. Responsible and…

If you followed the proceedings at this year’s World Economic Forum in Davos, I am certain you couldn’t help but notice the buzz around one technology in particular: artificial intelligence (AI). From the formation of global councils, the potential impact on the workforce, to the Fourth Industrial Revolution, the interest in what these technologies could…

Joint research between Accenture and the University of Cologne indicates that managing the social aspects of new IT delivery models is a crucial success factor in software innovation. In my previous post, I shared the highlights from this research, including the twelve management activities that can help you mitigate “soft” factors and make the most…